Helping mission-driven institutions grow with technology

Digital solutions built
for people who care

Software Engineer with 5+ years helping institutions and social enterprises build reliable digital systems — websites, data tools, optimal & customized platforms, and IT infrastructure. Are you looking for a professional developer in Kenya who can bring your digital vision to life?

90% downtime reduction 60+ students per session 5+ years experience
About me

Technology with purpose

Results-driven and detail-oriented IT Professional with 5+ years of experience and a passion for leveraging technology to support continuous learning, operational efficiency and productivity.

Adept in IT infrastructure support, system administration, data analysis, DevOps and full-stack development. With hands-on experience in Microsoft 365, Google Workspace, database administration, troubleshooting, securing and optimizing IT infrastructures, including machines, networks and digital systems.

Known for working independently with integrity, attention to detail, and a service-first mindset, committed to ensuring secure and efficient technology operations in support for a mission-driven environment. I also mentor women in technology through the Safaricom Women In Technology program and built SafeHer — an AI wellness companion for girls facing depression.

What I offer

What I can build for your organisation

From a simple website to a full data management system — covering the full stack.

Websites & web apps

Fast, accessible, mobile-friendly. Built with Next.js, JavaScript or Python. Full cycle: concept → design → deployment → ongoing support.

Data management systems

Beneficiary databases, M&E reporting tools, billing systems. MySQL, SQL, Python, Power BI, Tableau.

IT infrastructure & support

Office setup, networks, Microsoft 365, Google Workspace, cloud administration, and ongoing helpdesk support.

e-Learning platforms

Full rollout of hybrid learning systems supporting online classes and assessments. Already live for 60+ students per session.

Reporting & dashboards

Donor-ready reports, M&E dashboards, visual analytics. Power BI, Tableau, or fully custom solutions.

AI & automation tools

Automate repetitive workflows. AI-assisted data cleaning, reporting automation, and intelligent tools for your team.

Data Analytics

Data Projects & Analysis

Transforming raw data into actionable insights through rigorous analysis, visualization, and statistical methods.

Kajiado County Hospitals Survey Analysis

Comprehensive data analysis of hospital facilities across Kajiado County, examining healthcare accessibility, resource distribution, and service quality metrics to inform policy decisions.

Survey data cleaningGeospatial analysisHealthcare insights
Tools & Technologies
PythonPandasData VisualizationStatistical Analysis

Hotel Booking Data Analysis & Visualization

In-depth analysis of hotel booking patterns, cancellation trends, and customer behavior to derive actionable business insights for the hospitality industry.

Booking trendsCancellation analysisRevenue optimization
Tools & Technologies
PythonMatplotlibSeabornJupyter Notebook
Cloud & Microsoft 365

Enterprise cloud — certified and ready

Most NGOs and institutions in Kenya run on Microsoft 365 or host on AWS. I'm certified on both — meaning I can walk in and manage what you already have.

Microsoft 365

MS-900 CertifiedMicrosoft 365 Copilot

What this means for your organisation

  • Full Microsoft 365 tenant setup and administration
  • Exchange email — setup, migration, and management
  • Microsoft Teams, SharePoint & OneDrive configuration
  • Microsoft 365 Copilot deployment and staff training
  • Security, compliance & access control via Admin Center
  • OneDrive backup strategies and file governance
  • User provisioning, licensing, and helpdesk support
Ideal for NGOs on the Microsoft for Nonprofits program

Amazon Web Services

AWS Cloud Practitioner ✓AWS AI & ML ScholarsSolutions Architect Assoc.

What this means for your organisation

  • Cloud infrastructure setup — EC2, S3, RDS (foundational)
  • Cost-optimized hosting (achieved 25% cost savings in prior role)
  • Secure, scalable application deployments
  • CI/CD pipelines — Jenkins, Docker, Kubernetes, ArgoCD
  • Monitoring & alerting — Prometheus & Grafana
  • AI/ML services integration on AWS
  • Cloud migration planning and support

AWS CCP valid Dec 2024 – Dec 2027

Ideal for organisations moving to the cloud

Whether your team runs Microsoft 365 or needs cloud hosting on AWS — I can set it up, secure it, and train your staff to use it with confidence.

Experience

A track record of real-world impact

8 roles across IT support, software development, cloud, data, and AI.

System Administrator, Data Manager & ICT Officer

Current
Embulbul Education & Counselling Centre (EECC)·Nairobi, Kenya
  • Reduced downtime by 90% through proactive hardware, software & network support
  • Led e-learning platform rollout supporting 60+ students per session (hybrid learning)
  • Achieved 99.9% data backup and recovery readiness for academic records
  • Manages digital student and counselling records for accuracy and timely results
  • Stabilized internet and classroom audio systems for improved virtual class quality
  • Manages organisation website, digital platforms, and IT vendor coordination
  • Maintains IT inventory, documentation, and system asset tracking

Software Developer — Freelance

Current
Self-employed·Nairobi, Kenya
  • Builds and deploys web applications using Next.js, JavaScript & Python
  • Full-cycle development: concept → design → deployment → maintenance
  • Clients across e-commerce sector; user auth, API integrations, real-time data
  • Manages project timelines and delivers on time and within budget

Direct Sales & Service Delivery Agent

Feb 2025 – Jun 2025
Jamii Telecommunications Ltd (Faiba)·Nairobi, Kenya
  • Fiber network troubleshooting and last-mile installations
  • Digital ticket-tracking reduced incident closure times by 25%
  • Improved service mapping accuracy by 30% via documentation
  • Supported fiber cut restorations and pole-to-premise routing

AI Specialist — Project Livermorium

Mar 2025 – Apr 2025
Pareto AI·Remote
  • LLM evaluation across ethics, creativity, reasoning, instruction-following
  • Rubric-driven annotation to align model behavior with human values
  • Evaluated chain-of-thought logic for correctness and conceptual soundness
  • Identified mathematical misconceptions and logic flaws in production models

Technical Support Engineer

Dec 2023 – Dec 2024
CloudFactory·Remote
  • Diagnosed DNS, TCP/UDP, OSI networking issues for distributed workforce
  • Python & shell scripts reduced ticket resolution time by 20%
  • Delivered multi-platform IT support: Windows, Linux, macOS
  • Collaborated with global IT teams; improved response times by 20%

Technical Support & Data Analyst

Jul 2022 – Dec 2023
KACWASCO (Kakamega County Water & Sanitation Company)·Kakamega
  • 100% accuracy in water billing and financial statistical reports
  • SQL automation improved reporting accuracy by 60%, reduced manual work
  • Reduced billing disputes by 30% and ERP system downtime by 30%
  • Geospatial mapping of water infrastructure for pipeline monitoring

DevOps Engineer (Apprenticeship)

May 2022 – Dec 2023
TechWorld with Nana·Remote (Australia)
  • CI/CD pipelines with Jenkins — 40% faster deployments
  • Docker & Kubernetes migration — 35% performance improvement
  • AWS infrastructure design with 25% cost optimization
  • Monitoring with Prometheus & Grafana; GitOps with ArgoCD

IT Helpdesk

Aug 2021 – Dec 2021
[Organisation on file]·Kenya
  • ERP rollout support — contributed to 80% user adoption
  • Hardware/software setup, network troubleshooting
  • ICT inventory tracking and system migration support
Skills

What I work with

Systems & IT Infrastructure

Windows & Linux AdminNetwork Config (TCP/IP, DNS, LAN/WAN)Cybersecurity & Endpoint SecurityMicrosoft 365 AdminMicrosoft 365 CopilotHardware & Software SetupERP Support (SAP)IT Helpdesk & User SupportVendor Coordination

Cloud & DevOps

AWS Cloud Practitioner (Certified)AWS Solutions Architect: AssociateAWS AI & ML ScholarsDocker & KubernetesJenkins CI/CDArgoCD GitOpsPrometheus & GrafanaGit & GitHub

Software Development

PythonJavaScriptNext.jsNode.jsFlaskDjangoBash ScriptingREST APIsReact.jsHTML & CSS

Data & AI

MySQL & SQLPower BITableauData Analysis & ValidationData Cleaning & QAAI Training & Prompt EngineeringLLM Evaluation & AnnotationPython (Jupyter, Pandas)
Credentials

Certified & continuously learning

AWS certified, Microsoft certified, Linux Foundation certified — and always adding more.

AWS Certified Cloud Practitioner

Amazon Web Services · Dec 2024

Valid until 2027

Kubernetes & Cloud Native Essentials

The Linux Foundation · May 2025

LFS250
Microsoft 365 Fundamentals (MS-900)
Microsoft 365 Copilot
AWS Solutions Architect: Associate
AWS AI & ML Scholars
AWS Educate: Intro to Gen AI
Software Engineering
IBM Data Science Practitioner
Enterprise Design Thinking
AI Practitioner
AI Ethics
React.js & JavaScript
Git & GitHub Essentials
Project Management Essentials
Professional Skills
Effective Listening

See these skills in action

View My Projects
Community

Beyond the job — giving back

Technology only creates impact when shared. Here's how I contribute beyond my day-to-day work.

Safaricom Women In Technology

Mentored young women entering the tech industry through the Safaricom Women In Technology program.

Also built SafeHer (proof of concept) — an AI-powered wellness companion designed for girls facing depression.

Mentorship · AI for Good

JHUB Africa Technical Talk

Delivered a 3-day technical presentation on Cloud Security and DevOps practices to the JHUB Africa tech community at JKUAT.

Focused on practical cloud skills and DevOps workflows for African developers.

Cloud Security · DevOps

Taifa Teule Network

Volunteer facilitator leading young professionals in executing community projects and applying problem-solving skills.

Conducted a 10-week training program on community-driven solutions, earning positive participant feedback.

Dec 2023 – Apr 2026 · Volunteer

BSc Business Information Technology

Jomo Kenyatta University of Agriculture & Technology (JKUAT)

Sep 2020 – Dec 2023 · Graduated

Cloud Computing, Data Science, Software Dev, Database Management

Full-Stack Software Engineering

ALX Africa / Holberton School

Feb 2022 – Dec 2024 · Completed

Specialization: Backend Software Engineering · Atlassian Partner · JHUB Africa Speaker

Contact

Let's talk about your organisation

Whether you need a website, a database, IT infrastructure, or just want to explore your options — reach out. No obligation, no pressure.

Send a Project Inquiry

Fill in the form below and it will be sent directly to my WhatsApp.

Your message will open in WhatsApp with all details pre-filled.